1. Who is Countdown?
   
2. Why should I use Countdown?
   
3. What kind of shipping options can I find on Countdown?
   
4. Is my package insured?
   
5. Is the information I provide on Countdown private and secure?
   
6. How do I contact Countdown?

Who is Countdown?
Countdown provides on line access to package delivery services, including local, same day, and after hours delivery. Countdown�s vast database of shipping schedules and rates allows everyone to compare rates and services among a full range of carriers including local express delivery companies and major overnight carriers. This comprehensive service makes it easy to price, ship, track and manage all of your shipments from a single Internet site. For more information, visit the How It Works page.

Why should I use Countdown?
Our goal is to make your life simple. Well, at least as it relates to shipping, anyway. From our one site you�ll be able to:

• Quickly and easily compare a complete range of shipping rates and carriers, choose the one that�s right for you, and send your package on its way.
• Find solutions for your special requirements � say you need to get something across town in an hour or across the country today � we can help you out.
• Track and manage all of your shipments, even if you didn�t ship them from our site.
• Customize Countdown to reflect your personal preferences.
• View real-time delivery status and performance statistics for Countdown partner carriers.

What kind of shipping options can I find on Countdown?
We strive to provide you with the broadest array of shipping options possible, including: Same day delivery � After hours delivery � Next Flight Out delivery � Next day delivery � Second day delivery � Ground delivery � Custom delivery

Is my package insured?
Yes, just like other national package and express delivery services, your package is insured by the Countdown delivery company partner, generally up to $50, from the time it is picked up to the time it is dropped off.

Is the information I provide on Countdown private and secure?
Yes. We take your privacy very seriously and take several measures to ensure the security of your information. First, every Countdown user must log on to the site with a unique user name and password to access any private information. Furthermore, all information relating to addresses, shipping history, etc., that is transferred over the Internet is encrypted using a 40-bit Secure Socket Layer (SSL) connection. Finally, Countdown adheres to a strict privacy policy developed by Trust-e, an independent, non-profit organization established to ensure Internet privacy. For more information, see Countdown�s Privacy Policy.

How do I contact Countdown?  Just click here.